Thank you for wanting to report a concern, all organizations face risks of things going wrong or unknowingly harboring malpractice. Misconduct or unethical behaviour is damaging and can have far-reaching implications on our employees, business operations and reputation. For this purpose, Avia Solutions Group launched TRUST-LINE to encourage and allow employees, suppliers and other stakeholders disclose any suspected or actual fraud, corruption, illegal acts or unethical practices by employees or associate personnel of the company in a confidential manner and with a simple form.
The company applies a zero-tolerance policy to violations of our business conduct or applicable laws and promotes the culture of openness within the company. We assure you that all received disclosures will be treated confidentially and necessary actions will be taken to have fair investigation and measures subject to applicable laws.
In case of anonymous disclosure, the identity of the whistleblower will be unknown to us. Avia Solutions Group is committed to protecting whistleblowers who make disclosures in good faith so there should be no reason to report anonymously. However, there may be special or unusual circumstances where the whistleblowers consider it necessary to make an anonymous disclosure.
In case the anonymous disclosure is received, such disclosure will be accepted and treated equally with those bearing a signature and name. Anonymous disclosures can at times be more difficult to investigate as there is no option to seek further information during investigation, and anonymous whistleblower cannot be contacted to discuss the outcome, however this should not act as a barrier to making an anonymous disclosure if the whistleblower feels that this is the best course of action for him/her.
Notwithstanding the method of disclosure, the identity of the whistleblowers’ will be handled in strict confidence. A reporting party may be requested to make a statement to the relevant law enforcement authority(ies) or otherwise give evidence to the extent required by law or order of a court.
You can disclose concerns anonymously and confidentially without any concern of retaliation in accordance with applicable laws and our Whistleblowing Policy.
Should you have any concerns or questions in relation to the protection of the whistleblowers, please review our Whistleblowing Policy.
Take a stand against any form of crime to protect your integrity and the reputation of the company and its employees to create a safe and crime free environment.
If you become aware of any violations of the policies, laws, or values, as well as any actions that endanger Avia Solutions Group or other company’s and employee's wellbeing or safety, you should make a disclosure via TRUST-LINE to report the wrongful behavior or actions. See What should be disclosed?
However, the TRUST-LINE cannot be used to make false accusations, nor may it be used for commercial or other general matters.
Received disclosures are sent only to designated personnel assigned to handle the disclosures.
Received disclosures are not forwarded to any other persons outside the company without prior consent or approval of the legal representative of the company.
All disclosures received through the TRUST-LINE shall be processed in accordance with the established procedure and Whistleblowing Policy ensuring the confidentiality of all whistleblowers.
However, if you don’t feel comfortable by making disclosure personally, the TRUST-LINE offers the possibility of making disclosures anonymously.